Welcome to Odiserv. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. Introduction

Odiserv is a digital service agency providing website development, digital marketing, social media management, graphics designing, photography, cinematography, branding, audio-video production, and related creative services.

By using our website or purchasing our services, you agree to these Terms & Conditions.

2. Services

Odiserv offers digital and creative services including but not limited to:

• Website Design & Development
• WordPress Development
• eCommerce Solutions
• SEO & Digital Marketing
• Social Media Management
• Graphics Designing
• Branding & Creative Design
• Photography & Videography
• Audio & Video Production
• Content Creation & Advertising

Service details, pricing, timelines, and deliverables may vary depending on project requirements.

3. Payments & Billing

We accept payments through secure third-party payment gateways including Razorpay.

Payment Terms

• Full or partial advance payment may be required before project initiation.
• Remaining payments must be completed as per agreed milestones or invoice terms.
• All prices are listed in INR unless otherwise mentioned.
• Delayed payments may result in project pause or delayed delivery.

Payment Gateway

Online payments are securely processed through Razorpay. Odiserv does not store your debit/credit card or banking details.

4. Refund Policy

Due to the nature of digital services:

• Advance payments are generally non-refundable.
• Refunds may only be considered if work has not been started.
• No refund will be applicable once project design, development, marketing, editing, or creative production work has begun.
• Customized digital services and creative work are non-returnable.

Any refund decision will be at the sole discretion of Odiserv.

5. Project Timelines

Project delivery timelines depend on:

• Client requirements
• Content availability
• Revision requests
• Approval delays
• Third-party dependencies

Odiserv is not responsible for delays caused by incomplete information or delayed client responses.

6. Client Responsibilities

Clients are responsible for:

• Providing correct project information
• Sharing required content, images, logos, credentials, and approvals on time
• Ensuring legal ownership of submitted materials
• Reviewing and approving work within reasonable time

7. Revisions & Modifications

Reasonable revisions may be provided depending on the selected package or agreement.

Additional revisions, redesigns, or scope changes beyond the original agreement may incur extra charges.

8. Intellectual Property

• Final approved work becomes the client’s property after complete payment clearance.
• Odiserv reserves the right to showcase completed work in portfolios, social media, and marketing materials unless otherwise agreed in writing.
• Source files, editable files, or premium licensed assets may require additional charges.

9. Third-Party Tools & Services

Projects may use third-party tools, plugins, hosting providers, APIs, or platforms including:

• WordPress
• Google Ads
• Meta Platforms
• Canva
• Adobe Products
• Hosting Providers
• Payment Gateways

Odiserv is not responsible for downtime, policy changes, account restrictions, or issues caused by third-party platforms.

10. Limitation of Liability

Odiserv shall not be liable for:

• Business losses
• Revenue loss
• Data loss
• Marketing performance fluctuations
• Search engine ranking changes
• Security breaches caused by third-party platforms
• Delays beyond reasonable control

Clients use our services at their own discretion and risk.

11. Website Content

All website content including text, graphics, logos, images, videos, and branding are the property of Odiserv unless otherwise stated.

Unauthorized copying, reproduction, or redistribution is prohibited.

12. Cancellation of Services

Odiserv reserves the right to:

• Refuse service
• Cancel projects
• Suspend ongoing work
• Terminate services

in cases involving:

• Abuse
• Fraudulent activities
• Non-payment
• Illegal content
• Misuse of services

13. Privacy

Client information is handled securely and responsibly. Please review our Privacy Policy for more information regarding data handling and usage.

14. Changes to Terms

Odiserv may update these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page.

15. Contact Information

For any questions regarding these Terms & Conditions, contact:

Odiserv

🌐 www.odiserv.com
📧 Email: info@odiserv.com
📱 WhatsApp: +91 9040102625